Software provider MortgageStream has released a compliance monitoring system designed for mortgage and protection networks to help manage and monitor their appointed representatives (ARs) and brokers.
The firm explained the system, named ComplianceStream, has been tailored to give networks access to lead source management, sales, compliance, treating customers fairly (TCF) reporting and complaints handling.
Paul Holden, sales director at MortgageStream, said the firm had been developing and testing the new software for the past 12 months.
“With the new system, networks and compliance firms can stop going to the files and have the files come to them. Organisations can now have total visibility of all data, documents, working notes, file histories as well as a plethora of sales and compliance reporting functions and management information regardless of where their ARs or broker customers are located,” he added.