PhoneStream™ Autodialer
Under FSA Regulation: If it's not recorded then it didn't happen.
You may have all
your documents scanned and filed against your client's case, but what about those
all-important phone conversations?
Have you ever had a client call back complaining about the fees you earlier agreed
would be charged by you, for all your hard work dealing with their case?
Or a client who swears you didn't warn them about those redemption penalties?
In today's increasing complaints culture, you can protect your business simply and
efficiently with the PhoneStream™ solution.
The unique PhoneStream™ box simply plugs in between your existing phone and your
BT socket; then it connects to your PC's COM port and sound card: Providing the
powerful link between your PC and phone.
All you need is a standard BT analogue line (including BT Featureline
/ Centrax) with Caller ID enabled.
And all this is available for just £250.00 per seat (as opposed to traditional switch-based
recording solutions which cost much more, and do not offer a fully-integrated solution
with your client database).
Features
- Records all your calls.
- Recordings are filed against MortgageStream™ cases for later playback.
- Ability to annotate calls for quick reference.
- Recognition of calling numbers, and automatic pop-up of client's details.*
- One-touch dialling of any number store in MortgageStream™ (clients, lenders, solicitors, etc...)
- Plugs into the PC & Phone socket.
- Can be used with a headset or with an existing telephone headset.
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PhoneStream™ System (Annual) |
Autodialer |
250.00 |
All prices are shown exclusive of VAT which must be added at the prevailing rate.
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